Who We Are

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About Balanced Rock Solutions

We believe that your business is perpetually growing and evolving, and your CRM solution should align with these changing needs. With over a decade of Salesforce experience, we help companies increase operational efficiency, improve client service and gain actionable insights from their data. We design and implement Salesforce solutions to put your goals into action.

About Stephanie

Stephanie has over 12 years of experience working in Operations and Technology for the RIA Industry. She holds her current Salesforce Certified Administrator Credential and has been a Salesforce Administrator since 2009. Stephanie became passionate about Salesforce when she saw how it transformed the operations of the RIA she worked for 10 years. The efficiencies it provided allowed their company to grow and Stephanie became passionate about helping other people achieve these results.

Stephanie earned her Bachelor’s Degree in Business Administration from the University of Mary Washington. She lives in a small mountain town at the base of Pikes Peak where she enjoys hiking, biking and adventure travel.

About Cecilia

Cecilia Mescall is our lead Project Manager and Salesforce Consultant. Her ability to develop open, communicative relationships with her clients enables her to analyze their requirements and provide effective time-saving solutions that fit their firm’s needs. Her curiosity, problem-solving ability and attention to detail are key to developing solid solutions for her clients in order to help them achieve success.

She has over 30 years experience working as a Business Analyst and 13 years as a certified Salesforce Consultant and System Administrator.

Cecilia and her certified therapy dog, Cotton, live in Greenwood, South Carolina where they are very active in the community, visiting the local cancer center and hospice care facilities. Cecilia enjoys tennis and yoga, being outdoors hiking and kayaking, and travelling with family and friends.

Book A Free Salesforce Strategy Session!

Schedule a 1-on-1, no-strings-attached call with Stephanie Shepherd, who will help you to identify how to get more out of your Salesforce setup.